Shipping Information
It depends on the selected product and the destination country. Shipping could be free for some countries and some countries can have shipping charges. Please check specific knife for shipping rates.
Once your payment received in our account we will make your product ready to dispatch within 3-4 days. Please keep in mind that delivery times can vary depending on the origin/destination from 5-7 days for major countries and up to 20 days for countries with long distances.
You can track your shipment using our website page which is very easy to operate. We are sending you a link to track your shipment after your order is confirmed.
Please check you local laws for imports and border fee to know well about taxes that can be imposed to you.
Yes. Most of our orders ship internationally. We have our customers from all around the world, we ship them confidently.
Returns & Refunds
If you received something faulty, broken or not received as we mentioned, you are welcomed to return the product in the original state as you received the product within 15 days. In some cases customers are asked to pay postage charges where there is no fault in our product.
International Customers are asked check their package carefully before returning something back to us as the postage charges are much higher than local postage and the customer may required to pay the dual postage charges.
Please call us directly or leave an email describing your issue in detail. We will be back you resolve your issue.
Delivery charges are not refunded as they are not included in every package. Sometimes your get free delivery from us and sometimes you have to pay the delivery charges. We do not collect delivery charges, DHL receives your money and they provide you delivery service.